Subprocessors
Updated October 6, 2026
Companies that process personal data for sild. We email customers at least 30 days before adding or replacing one in the first table (see the Data Processing Agreement, section 5).
Shop data (we act as your processor)
| Company | What it does for sild | Data | Location | Transfer safeguard |
|---|---|---|---|---|
| The Constant Company, LLC (Vultr) | Servers and storage | All Shop data, encrypted where listed at sild.cloud/security | Poland (EU) | Data stays in the EU; standard contractual clauses for support access |
| Plus Five Five, Inc. (Resend) | Sending service emails | Alert email addresses, order numbers and error messages (an error message can name a buyer) | EU sending region; company in the USA | EU-US Data Privacy Framework or standard contractual clauses |
Customer data (we act as controller)
Listed for transparency; these do not receive your buyers' data.
| Company | What it does for sild | Location |
|---|---|---|
| Stripe Payments Europe, Limited | Payments, subscriptions, billing portal | Ireland; affiliates in the USA |
| Symfonia sp. z o.o. | Our sales invoices and their delivery to KSeF | Poland |
| Cloudflare, Inc. | DNS for sild.cloud, forwarding of support@sild.cloud | Global network; company in the USA |
| Google Ireland Limited | Mailbox for support emails | EU and USA |
Not subprocessors
- Merit Tarkvara AS and its group companies provide your accounting software. You chose them and gave us the API key; we send your data there on your instruction.
- European Commission VIES: when your settings ask for it, a buyer's VAT number is checked in the EU's public register. Only the VAT number and country are sent.